Australia has always had a very dynamic health care system that by and large, has adapted to constant change, driven by our government’s endless crusade to cut costs. Australia’s ageing population, increases in preventable diseases and the need to retain and train our health care professionals, will mean that pressure will remain on our health care systems budget for many years to come.
In this tough retail climate, with many well established retail chains going into receivership, only the pharmacies with the ability to adapt to change will survive.
Consumers have also changed. The evolving health care consumer continues to become more sophisticated with much higher requirements for relevance and engagement.
Underlying consumer behaviour also shows trends towards:-
• Value conscious, always wanting the best price
• Improved convenience
• Consumers demand innovation and a richer shopping experience
PharmaSave continues to evolve its retail format and services from this background.
PharmaSave’s continued collaboration with its valued suppliers, sharing information and harnessing combined innovation will keep our retail network looking sharp and relevant.
Our relationships with its suppliers and their brands are essential to meet the demands from all our valued customers who shop our stores everyday and want to buy known brands..
PharmaSave’s catalogues provide great pricing on these well known an trusted products across all of Australia, creating opportunity for our customers to save on their health care needs.
Our website, twitter and smartphone app have continued to grow in consumer traffic, providing access to health information and targeted promotions to our many customers that stay in touch with us everyday. Want to know more about our programs and products please surf around our website and fill in our consumer surveys that help us provide content that is relevant to you our valued customer.
PharmaSave’s growing network of pharmacies is providing service and pricing that we hope delights our customers and becomes a well known and trusted brand in Australia.